I mean, that is the point of a refundable deposit, after all. If you booked a rate that doesn't have a non-refundable deposit, then I'd think you'd get that back. That thing about the other person's deposit does sound strange. Out of curiosity, why didn't you contact your PVP to make the changes? Since they're the one who told you the rate wouldn't change, you probably could've avoided the whole, "I need to talk to my supervisor" thing. I'm going to double check this now as it seems you get 5 different answers at Carnival if you speak to 5 different people.
I was told it rolled into the whole cruise fare and I will just owe that much less when I need to make final payment. The one thing they did not do was refund the deposit of the 3rd person. If I had someone else to take the spot of the friend who cancelled, I am sure there would have been no cost since I had not booked early saver. She heard that and said she needed to call her supervisor, I was on hold quite a while but I got to keep my booking at the same price per person I originally had. I told the service agent that the booking was already crazy expensive, and if it went higher I would have to either cancel or move to a cheaper cabin. Well unfortunately when I called in to cancel the person who backed out, they did indeed move me to a 2 person cabin (thank goodness one was still available) but then told me I had to pay the higher rate for a whole new booking - saying it would cost more. But I was told the per person rate would not change - DS and I would be paying the rate for the first 2, and they would simply take off the smaller amount for the 3rd passenger.
Had booked a suite that sleeps 3, my PVP told me if one person cancelled than they might move me to a similar suite that only held 2.
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